Original topic:

Charging Isuue with Galaxy Note 10 lite

(Topic created on: 09-13-2021 11:08 PM)
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Thinker99
Beginner Level 2
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Galaxy Note
Hi I have samsung galaxy note 10 lite. My phone suddenly stopped charging. So i thought there must be some problem in my charing adaptor or cable. But from same charger i am able to charge other phones. So there is no issue with the charger. From different charger my phone does charge but it supports only cable charging. It does not supports fast charging. I tried safe mode but still no luck. Can you help me with this ? Thank you

5 Comments
Galaxy Note
May try with other samsung fast charger
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Thinker99
Beginner Level 2
Galaxy Note
Tried. But same result
Galaxy Note
Report to samsung care
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Thinker99
Beginner Level 2
Galaxy Note
Yes i did. Same solution go to the customer care.
I want to know is this due to software upgrade ? Because problem started only after few days of software upgrade
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support

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