Original topic:

fast charging stopped and issue with the c port

(Topic created on: 01-09-2020 01:52 PM)
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Pawan81
Active Level 3
Options
Galaxy Note
Hi guys,
So i have been to beach a week's back and my note10+ got dipped into the water (sea water) for 15 seconds and i dried it up for almost 6 hrs.
Later that day when tried to plug in the charging, it resisted to charge as there was moist. I didn't  panic much and tried the next day, fortunately  it did. But since then, when i put on the cable sometimes it tells me there is moist still left in the port and dry it up.

Now (present day) i am not getting fast charge on connecting the 25w samsung charger.
It shows that 2hr 30mns to fully  charged from 15%.
Please help
4 Comments
shubh18
Active Level 8
Galaxy Note
try charging with different cable..
DheerajPareek
Active Level 1
Galaxy Note

if you have any other phone which is C Type and supports 20W or more try that charger on it.

 

if not then i would really recommend you just go to Samsung and get it checked as i had the same problem but mine was a bit different in my case the charger just suddenly stops charging any phone.

 

i got it replaced.

 

Pawan81
Active Level 3
Galaxy Note
thanks mate! will let you know once i try out :smiling-face:
0 Likes
Galaxy Note

Hi there,

 

Since your device requires physical inspection, kindly visit the nearby Samsung service center.

After physically examine your device, service center personnel will provide you the further resolution.

For address details of Samsung Service Centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members