Original topic:

charging problem & Heating

(Topic created on: 05-07-2020 12:49 PM)
318 Views
Baburao8843
Active Level 4
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Galaxy Note
Last 10 Dayes my note 10 plus have issu of charging.when I connected charger it did not charge,and many time it showing charger conn ected bot not charged. And also many time I removed charger from socket but it showing charger connected indication.and also many time I started charging but on mobile it did not show charging indication.. ..in this time mobile become very hot..too much heated. . Plz tell me whts the problem 
5 Comments
Chirag9011
Active Level 3
Galaxy Note

Check Ur Smartphone Charging Jack Is Broken/ Damage

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Galaxy Note

You have to check your charging jeck another issue is battery problem

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Dilli
Expert Level 5
Galaxy Note
clean your charging port with some cotton cloth soaked in alcohol but dont wet it too much.
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Ni9111
Active Level 2
Galaxy Note

Change charging port and clean charging area

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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

  1. Check charger functionality: Kindly check the physical condition of your charger for any damage.
  2. Charge the device: Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition.

 

Overheating issue: For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/ 

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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