Overheating,Frequent restart Note 9 India

[Ghanshyam01]

I am facing problems in my Galaxy Note 9.Very slow response from system ui,Heat a lot,Automatically restart etc.

I had send system logs many time to Samsung.

Its happening with my phone only or other members also facing the same.

[Dilli]

Samsung will not reply and only use chatbots. Take your data backup and reset your phone to factory default is best option.

[Ghanshyam01]

I notice whenever I put my phone on charging its restart immediately.

[Aashish]

Go to device optimization and optimize device, update all apps, clear ram, restart your phone.

[Ghanshyam01]

I did several time,I notice whenever I put my phone on charging its restart immediately.

[Lauki]

The last security patch had screwed things up a bit regarding screen discoloration, heating issues and stability. The upcoming update should fix this!

[Ghanshyam01]

Let's hope for best

[Anonymous]

Samsung is a dead mobile manufacturer by 2022

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support