Original topic:

Video call issue

(Topic created on: 12-15-2023 11:18 AM)
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Tasneeem
Beginner Level 2
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Galaxy Note
Video call not working crashing everytime I am not able to do video call also not able to accept video call from others ....
Please help 
SAMSUNG GALAXY NOTE 10+
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1 Comment
cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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