Original topic:

Samsung Note 10 plus grill speaker intermittemt no output issue

(Topic created on: 08-08-2021 06:36 PM)
318 Views
Amarjagpreet
Active Level 1
Options
Galaxy Note
Hi Guys, 
Hope everybody is safe and good.
I am facing this issue of no output from grill speaker. This issue stays until I restart the phone. I feel like some app like Google duo and whatsapp video call feature disables this and after that even song or ringtone voice don't come out from grill speaker. 
Solutions tried: 
1. I have done wipe cache option too but no luck. 
2. Reset device.
0 Likes
2 Comments
AlphaTrion
Expert Level 1
Galaxy Note
If its only occuring after using Google Duo or Whatsapp video call. Its probably software related.

Try sending an error report
0 Likes
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).  

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support