Need help!
I am facing this weird issue, I keep my mobile data and WiFi on 24/7 and after sometime when I try to open something like a YouTube video or maps or any other application which uses internet I don't get the connection I try with both WiFi and mobile data, I try to off and on WiFi or mobile data or keep phone in airplane mode and back to normal but I don't get connected to internet, I have to restart the mobile then only I am able to connect. Anybody else facing this issue ? Any suggestions ?
PS: I am One UI.
TIA
maybe your device facing some software issue why not you try to Run your device in safe mode for mobile data you have to contect your service provider because I am also facing same problem with my jio due to huge traffic in my area
Thanks for being with Samsung and for sharing your Concern. We apologize for the inconvenience caused to you. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider.Be sure to hit ♡ when you find an answer that works for you.
Hi Admin, I have tried the above mentioned steps and it is showing no change, I have to restart my mobile to connect to internet it looks like it is problem with phone but not with carrier or WiFi network
