Original topic:

Wifi issue with some samsung apps

(Topic created on: 06-05-2021 07:27 AM)
752 Views
S_Kumar73
Expert Level 5
Options
Galaxy Note
Today facing issue with WiFi connection issue with samsung apps like Galaxy store,  clock, One UI home. When I open galaxy store it shows error and of I check about clock, about ONE UI it shows RETRY( unable to connect with wifi). 

There is no issue with my wifi connection, also other apps like playstore, YouTube, prime all working fine with wifi. I even reset app preferences and reset network settings 

Is anyone facing issue like this?

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11 Comments
Abhishek13892
Expert Level 2
Galaxy Note
You are getting prpblem in Samsung's app,You should do these things to resolve, just follow these steps you will get solution of your problem,
1- Uninstall all apps which you have downloaded from 3rd party means which you didn't download from Play store.
2- Open General Management, click on reset and reset network settings
3- Open App setting on top right by tapping 3 dot click on reset app preference
4- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
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S_Kumar73
Expert Level 5
Galaxy Note
Bro I already carried out all the basic steps.. no use.
S_Kumar73
Expert Level 5
Galaxy Note
My issue is not related to charging..
Abhishek13892
Expert Level 2
Galaxy Note
Sorry, You just need to reset system apps and still they are not working you just reset network setting, see it should work if not then reset factory reset that is last option
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S_Kumar73
Expert Level 5
Galaxy Note
Bro except hard reset I did all the steps and I mentioned in my post as well.
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SrajTech
Expert Level 5
Galaxy Note
Uninstall updates of Galaxy store and again update
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S_Kumar73
Expert Level 5
Galaxy Note
I did. Still getting error.
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Dilli
Expert Level 5
Galaxy Note
Its error with Samsung Server, not your end. Try in couple of days
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S_Kumar73
Expert Level 5
Galaxy Note
It actually DNS issue. If we use any private dns for wifi then it works. If we use default one provided by any ISP then it won't work.
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