Swipe up on fingerprint sensor doesn't open Samsung Pay on main screen aft 2.0

[Kapilharmilapi]

Swipe up on fingerprint sensor doesn't open Samsung Pay on main screen aft  ui 2.0 update on my note 9. I have enabled it in motion & gestures setting. Also samsung pay is activated. It used to work flawlessly in android 9. But after android 10 update its not working. Any suggestions?

[sameergupta]

You have to swipe up from the bottom edge and not the fingerprint sensor i guess. Which device are you using bdw?

[Kapilharmilapi]

note 9

[Kapilharmilapi]

see this

[Kapilharmilapi]

it's not working

[Kapilharmilapi]

see this. after enabling, still not working on note 9 after android 10.

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

1.Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

2.Run the device in the safe mode and check the issue.

3.Check for the latest device update (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

Regards,
Team Samsung Members