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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-14-2020 10:36 PM)
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Active Level 6
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
image
 
 
image
 
 
image
 
 
 
 
 
Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
AshwinJames
Active Level 3
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‎04-15-2020 07:16 AM in 

Galaxy Note
same issue with s8
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Dilli
Expert Level 5
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‎04-15-2020 08:10 AM in 

Galaxy Note
First if all you are posting it wrongly. You need to go to my page of this members app and send it as feedback for Samsung to respond. I the forum they may not read it. All issues of display has cropped up with March update. There are articles on it too. Your display could be dying too. Only way is for Samsung to respond
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‎04-15-2020 09:50 AM in 

Galaxy Note
I've already sent a error report and sent it as question through feedback section they simply sent " We will get back to you" only.
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mk99
Active Level 6
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‎04-15-2020 09:34 AM (Last edited ‎04-15-2020 09:34 AM ) in 

Galaxy Note
friends one that worked out for me is turning of auto brightness.the problem is not gone completely but frequency is reduced.if u rapidly lock and unlock tint may appear.wait for 30sec to 1min after locking to again unlock.these r the ways i'm following to get rid of tint.i'm sending error reports they r replying we r researching.
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‎04-15-2020 09:57 AM in 

Galaxy Note
so you are in initial stages, check my lost above. I wrote in 1 & 2 points. After couple of days it was going to worse. Now I need to keep my phone aside for at least 4 to 5 hours. Check my profile once.
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‎04-15-2020 10:10 AM in 

Galaxy Note
Its beginning level bro, check 1 & 2 points in my above post. Now need to keep aside my phone at least 4 to 5 hours. Check my profile once for my other post regarding this issue.
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‎04-15-2020 06:02 PM in 

Galaxy Note
Bro, Chk my pfl page once. We have formed a grp for this problem and trying to gathr all at one plc. so come ter we will discuss
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vivekbala
Beginner Level 2
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‎04-15-2020 05:55 PM in 

Galaxy Note
I am too facing the same problem !
I dont know what to do ... Samsung should come with something and give a official notice about the problem. It all started out of nowhere the phone was working fine ... all of sudden I get this distortion.
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‎04-15-2020 06:00 PM in 

Galaxy Note
Bro, Chk my pfl page. we have crated a grp for this. they are dlting my posts so commenting in such a way. dont mind spellings.
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PHÁT
Beginner Level 2
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‎04-17-2020 05:23 PM in 

Galaxy Note

same problem

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