cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon

Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-14-2020 10:36 PM)
72216 Views
Signup
Active Level 6
Options

‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
image
 
 
image
 
 
image
 
 
 
 
 
Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
riyushp
Active Level 3
Options

‎04-14-2020 11:27 PM in 

Galaxy Note
im also having same issue even without update that also suddenly... dont knw what the hell is going on? if they cant solve it they will simply delete the post. poor samsung
Signup
Active Level 6
Options

‎04-14-2020 11:31 PM in 

Galaxy Note
created Telegram group for the users who are facing the same issue to gather all at one place. If ok, please join.
Signup
Active Level 6
Options

‎04-14-2020 11:34 PM in 

Galaxy Note
Bro, Check my profile. We have created a Telegram Group to gather all people who are facing the same issue.
Signup
Active Level 6
Options

‎04-14-2020 11:54 PM in 

Galaxy Note

Bro, Check my profile once and you can join with us if you are also facing the same issue like us.

notrust_on_samsung12
Active Level 2
Options

‎03-08-2022 07:40 AM in 

Galaxy Note

People community should sue ssmsing in consumer court for destroying the customers device and not fixing it . 

0 Likes
Signup
Active Level 6
Options

‎04-15-2020 09:58 AM in 

Galaxy Note
Check my profile once.
0 Likes
nsagar83
Beginner Level 2
Options

‎09-26-2020 03:41 PM in 

Galaxy Note

I am facing the same issue since about 4-5 months now. Its totally random.. any time of day screen would change color n show lines.. sometimes a litlle.. sometimes the discoloration is so bad its just impossible to use the phone and have to just flip close the cover n put it aside with hope of it being usable after 5-10 mins or after restart. And that doesnt always happen.

I am using the original samsung flip case and the phone has no physical damage of any kind.

Have searched a lot but not able to find any lasting solution. Hope samsung resolves this problem soon(!?). 

Such major issue on one of its flagship phones lasting months without any solution or response from samsung is really unprofessional and careless.

Swapnilpargaonkar
Beginner Level 2
Options

‎02-09-2021 10:56 PM in 

Galaxy Note

I'm also facing same issue.

Please help me.

0 Likes
shubh1987
Beginner Level 3
Options

‎04-15-2020 02:22 AM in 

Galaxy Note
same issue i am facing from last 10-12 days after software update