Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-14-2020 10:36 PM)
87169 Views
Signup
Active Level 7
Options
Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
image
 
 
image
 
 
image
 
 
 
 
 
Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
Mohammed_Sahal
Beginner Level 2
Galaxy Note

I am also facing the same issue.

 

0 Likes
CaelMadrid
Beginner Level 2
Galaxy Note

I am also having the same issue and I do the things you havw itemized above and I cant believe that Im not the only one having this issue. I just hope Samsung will fix this free of charge. It's like they are milking us avid Note fans to keep on upgrading everytime they will release a new series. It's like they are doing this to force us customers to take the new one which I find really shady. 

Andhi
Beginner Level 2
Galaxy Note

Thanks for putting all these resources together! I just bought an international Note 9 because I thought it was perfect for my needs and a reasonable price. I was disappointed to encounter this issue as soon as I updated my phone from One UI 1.0 to One UI 2.5 unfortunately. I'm based in the US using an international model, but do any US models have this issue? Please let us know if there are any real solutions!

0 Likes
neethu3993
Beginner Level 2
Galaxy Note

OMG... I have this same issue... I thought I did something to the phone.. Glad to hear its not my problem.. I just hope Samsung fixes this soon.. Its so hard to use the phone now... 

0 Likes
Samsung_auKBz2N
Beginner Level 2
Galaxy Note

am facing the same issue after updated my note 9 software a line has been appeared on my screen and when i make brightness downs the screen is discoloration

please guys send me the telegram that you have created we have to escalate this   

or whatsapp me 00966507834536

0 Likes
ravanfa
Active Level 1
Galaxy Note
I am have the same issue
0 Likes
timcang
Beginner Level 2
Galaxy Note

same issue, any one can help?

0 Likes
Ashokgarg2k
Active Level 1
Galaxy Note
In Bharat (India)
Same problem with my note9 purchased from Canada when it launched, problem started 1 year back, after update, exactly same problem explained above, I have contacted customer care, same reply contact with service center, same reply from service center, display problem, will change arround 20k INR, dispointed, unable to understand what to do next, "SAMSUNG" must solve the problem, either it is manufacturing hardware problem or software glitch, only "SAMSUNG" can better understand,
if they do not respond what we do, we all must discuss. It is sure if "SAMSUNG" unable to resolve, I will highlight this matter to all platforms and never purchase never recommend to purchase any product of "SAMSUNG".
0 Likes
Kimchi28
Beginner Level 2
Galaxy Note

Hello, I also have a note 9. It works well, no dents, no physical damage it is on a very good condition until i updated its software which is the lastest one. I didn't know that the update can cause green tint and its getting worse everyday. We have the same issue and its really dissapointing for a flagship product. The only solution i came up with is to use a third party app (not permenent fix but it can lessen the green tint). My note 9 is 2yrs old but still good as new its just that the new software update had destoyed the display im still hoping that samsung will fix this through the next one :(( 

ash2989
Beginner Level 3
Galaxy Note
I am facing the same issue..it's too annoying.
0 Likes