Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 12-10-2020 12:53 PM)
664 Views
Signup
Active Level 6
Options
Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
image
 
 
image
 
 
image
 
 
 
 
 
Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
Moncd6
Beginner Level 2
Galaxy Note

Having the same problem here. Snapdragon version. Out of warranty. Will Samsung address the issue? Please help!!

0 Likes
appooppettan
Beginner Level 2
Galaxy Note

I too face this problem  in my Galaxy note 9 on which warranty just got over, green tinted display , heating etc -  Noticed it while doing immediate unlocks of the phone. that is if screen goes off and if I switch on within some 10 seconds the display is not at all visible.

 

Tried all software tasks like formatting the cache, resetting the phone, switching off the phone overnight etc, but doesnt helped on improving the situation, looks like the issue is  hardware caused by some software malfunction. Somehow software is killing the hardware.

 

I own 3 high end samsung phones and many samsung devices like refrigerator, TV, tablet, sound system etc - this is end of it -never buy a new samsung device, chineese brands are much better in cost and qaulity.

0 Likes
kanchan0701
Beginner Level 2
Galaxy Note
I am facing the same issue ..
0 Likes
Rune86
Beginner Level 2
Galaxy Note

Have the same problem. Always been a samsung fanboy but I've now switched to huawei mate 40 pro even though they dont have google. Had my note 9 checked. They said they cant do free screen replacement bcoz of some dents yet they were only minor. Really wanted to buy the note 20 ultra, but with the current issue, i dont wanna give samsung my hard-earned money.

0 Likes
praneethak
Beginner Level 2
Galaxy Note

I am facing similar screen issue since yesterday

0 Likes
Shameer96
Beginner Level 2
Galaxy Note
me too have the same discolouration issues with note9
0 Likes
Falkone
Beginner Level 2
Galaxy Note
I've been having the same problem too.
Try unlocking the phone directly from 'always on display' screen.This will help you
0 Likes
nagarajuj
Beginner Level 2
Galaxy Note
I am also facing the same problem. poor Samsung still they are not realizing about the issue. we have spent big amount for this mobile and now it is like a useless waste paper.
0 Likes
kmilkman
Beginner Level 2
Galaxy Note

Likewise. This is extremely frustrating given that it is due to an update Samsung pushed. If they want to keep their customer base they need to rectify the problem. 

0 Likes
negi211
Beginner Level 2
Galaxy Note

i have same issue facing my display turn pale yellow and green ..... i don't know what to do?

0 Likes