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Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 09-01-2020 05:30 PM)
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Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
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Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
urasel
Beginner Level 2
Galaxy Note

I also facing the same problem after March 2020 update.

0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Hope your issue got resolved. If issue still persist, please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

parryar
Beginner Level 2
Galaxy Note

I have the same issue with my handset. screen discolouration for note 9 seems to be a common issue and it requires attention from Samsung team

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Sparge
Active Level 1
Galaxy Note

I have the same issue as well since at least June.  It seems highly improbable that this is a hardware issue as it is affecting so many devices and all at the same time.  Please fix!

 

[I already submitted a report to Samsung Members]

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Members_I8qkwD8
Beginner Level 2
Galaxy Note

Hey, even I am facing display problems since my last update on 3rd August 2020. It was all working fine, untill this update came & made things bad. The yellow screen & lines makes it difficult to use. I hope Samsung does something about this & get this fixed in next update or something. #samasunggetitdone

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prasadroks23
Beginner Level 2
Galaxy Note
my samsung note 9 discoloration display issue come after security patch update n i went to samsung service center n they ask me 19000 to change my display but y should i pay, its there mistake they should be liable to get display change or whatever means is need to get my display back to normal. i want my phone to be ok like i was using this before always coming yellowish tint n flikring
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nitigya
Beginner Level 2
Galaxy Note
I am also facing the same issue..looks like samsung always finds a way to disappoint the customers..
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nitigya
Beginner Level 2
Galaxy Note
the first step to solve the problem is to accept that the problem exists.. there are so many people having the same issue and but samsung has not yet accepted it..
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Rohit465
Active Level 1
Galaxy Note
I am facing the same issue. service centre will not change display as it's not under warranty. I will never buy a samsung phone again. just feeling looted and cheated.
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Jtr3n
Beginner Level 2
Galaxy Note

dl and install oled saver in play store will temporaly fix the issue. 

 

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