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Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group πŸ‘‡]

(Topic created on: 08-23-2020 10:58 AM)
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Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
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Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
HarryBhambara
Beginner Level 2
Galaxy Note
same screen discoloration issue here also... Wake up Samsung!
0 Likes
Samylu
Beginner Level 3
Galaxy Note

I'm from Costa Rica, last sunday I updated my cellphone with security parch then 2 days later my screen turn out yellow with white horizontal lines. Please Samsung send another update that solved this issue and make us regain confidence in the brand.

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D2077
Beginner Level 2
Galaxy Note

I have the Samsung 9 and I have the same problem. Screen discolouration.  This is an expensive  phone and Samsung has ruined  my experience. Please fix the problem soon. 

0 Likes
FP1985
Beginner Level 2
Galaxy Note

yes. I am also facing the same issue... totally unfair by Samsung

 

 

0 Likes
shukerullah
Beginner Level 2
Galaxy Note

I went to the service centre they told me to change the display and they were asking for AED 750.

 

They have no idea whether the problem is with software or hardware

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priyank252
Beginner Level 2
Galaxy Note

I am also facing this issue after the recent software update. 

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sridharkashyap
Beginner Level 3
Galaxy Note
I am also facing same issues from past 3 days
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sridharkashyap
Beginner Level 3
Galaxy Note

I am also facing the same issues after updating my phone. Note 9 is Premium phone how can Samsung do that and we have invested a huge amount to it.

0 Likes
Ronexpyro
Beginner Level 2
Galaxy Note

I experience the same issue w/ my S9 plus. I noticed the yellowish discoloration of its screen in white display after few updates this year. The white displays are kind of transparent as the background images especially the icons in the home screen are visible when opening other apps w/ white interface . The blacks are no longer deep blackS. They're kind of grainy and purplish. There is green horizontal flickering each time I unlock the phone. What is happening to this very expensive device, Samsung?!. It degrades so fast. Is this your quality? What is this?!

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Ronexpyro
Beginner Level 2
Galaxy Note

It's happening also in my s9 plus. Yellowish screen and purplish blacks . The charging is no longer fast charging after the update. What's going on? So disappointing. It's hard to trust this brand after all these issues.

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