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Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 08-15-2020 11:55 PM)
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Active Level 7
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Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
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Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
RubinTech
Active Level 4
Galaxy Note
Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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Galaxy Note

have the same problem. The battery **bleep** and the screen has permanent damage

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Vicky2151
Beginner Level 2
Galaxy Note
I also have the same issue, and I guess too many people have it. Please solve our problem #Samsung, I am currently out of warranty and I love💘 my Galaxy Note 9 and I saved it from any physical damage from the start and it's disappointing to see it suffering from such software issue.

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DivyeshJain
Active Level 2
Galaxy Note
same issue with me too bro these samsung people have released a bug to increase their sale during the lock down period
stockrsi
Beginner Level 2
Galaxy Note

My Samsung Note 9 is facing the same problem after the software update

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randomfool
Beginner Level 3
Galaxy Note
Within 1 year (under warranty), the charging port went bust and needed replacement, at least wireless charging worked till the port was replaced free of cost.

Within 1.5 years (after warranty), screen started flickering today. A quick search and it turns out there are quite a few others with the same issue who have been asked to pay around INR 18k for replacement. Some believe its a software issue. Even if its a hardware issue, its quite disappointing for a premium device touted for its quality and display.

My Galaxy S5 lasted 5 years. I had so much confidence in Samsung that I bought a TV and refrigerator from them as well. This device though has been rife with problems within such a short time. This shatters my confidence in Samsung's quality and commitment to customers especially since they are being asked to pay for something that is a design flaw (software or hardware).

In short, definitely don't buy Samsung's note 9 if you want to use it after a year when your warranty expires. Probably don't buy any other phones from them because you might end up in a situation like this in future. Likely don't buy anything else from them because this casts doubt on their quality and commitment.

P.S. I would possibly be copy pasting my experiences at other places too apart from this comment. I have yet to visit their customer care centre and I might update this based on my experience with them there.
roshanrs
Beginner Level 2
Galaxy Note

same issue here as well. Screen turning yellowish and green 

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harrythomas
Beginner Level 2
Galaxy Note
when I go to the service centre they told me to change the display. They too have no idea whether the problem is with software or display!
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Hiral1911
Beginner Level 2
Galaxy Note
white horizontal lines appearing on the screen. how do I fix it?
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ADAM12
Beginner Level 2
Galaxy Note

have the same problem here from Indonesia. Is there any solution for this ???

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