Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 06-04-2020 05:54 PM)
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Active Level 7
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Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
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Active Level 7
Galaxy Note
check the group and join bro
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utkarshrastog
Active Level 2
Galaxy Note
I am.facing it tooo
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Samsung_gykZ1MQ
Beginner Level 2
Galaxy Note

Hi,

I am facing the same issue on my Note 9 from may 2020. I purchased it October 2018. I haven't dropped my phone once. Almost handling my device as a baby. I contacted customer care and was asked to visit service centre. I waited for almost an hour and half due to a very big queue( Corona situation understandable)The service agent gave an instant reply to change the display and it would cost around 17000. Sounds cool for samsung!!! Will you please come up with a solution?

 

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Active Level 7
Galaxy Note
Hi Bro, we are collecting the data from user. Can you please join the Telegram group and share the issue details there in Google form? It would help us all to have consolidated data.
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Hock446
Beginner Level 2
Galaxy Note

I got the same problem for my samsung Note 9 and S10+, definitely disappointed with the quality.

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Active Level 7
Galaxy Note
Hi Bro, We have started a Telegram Group and also started to consolidating the users data who are facing the issue. Can you please join the Telegram Group and share your issue details in Google from mentioned in group. you can find link for the group in above post description only. Hope we will have your data. Thank you
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Samsung_N25rz2c
Beginner Level 2
Galaxy Note

I'm also suffering same problem! Please SAMSUNG do something for us! We did not do anything with our phone, it must be a software-related problem!

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Samsung_kLCEXgk
Beginner Level 2
Galaxy Note

Hi am also facing the same issue kindly provide the sollution

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blueboy88
Beginner Level 3
Galaxy Note

im also having same issue even without update that also suddenly... dont knw what the hell is going on? if they cant solve it they will simply delete the post. poor samsung

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Samsung_J20oGeH
Beginner Level 4
Galaxy Note

having the same issue too.

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