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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-27-2020 08:18 PM)
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
rahmat611w
Active Level 3
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‎04-26-2020 02:39 AM in 

Galaxy Note
we are fuxked up, man , it was done on purpose, it's their strategy for us to buy new phone or get a display, that dumb upgrade is ruining our display it's a software issue mimicking a hardware issue , they played it real well, I have lost all my trust in SAMSUNG, I WOULD HAVE SPEND EXTRA PENNY AND BOUGHT IPHONE INSTEAD PAYING 70K AND GETTING A 20K DISPLAY IS JOKE
MkSri
Active Level 2
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‎04-18-2021 01:08 PM in 

Galaxy Note
Correct Samsung is worse
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rahmat611w
Active Level 3
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‎04-26-2020 02:40 AM in 

Galaxy Note
we CANT DOWNGRADE ALSO
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TemporalFalcon
Beginner Level 3
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‎04-27-2020 08:45 AM in 

Galaxy Note
Facing the same issue since yesterday. I really hope Samsung does the right thing and fixes the issue without asking us to shell out our money for their faults.
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‎04-27-2020 09:52 PM in 

Galaxy Note
Check my profile for Telegram group details, Plz join there to discuss about the issue.
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thiruGajanan
Active Level 1
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‎04-27-2020 08:18 PM in 

Galaxy Note

OMG, even I got this problem one month before. Idk what to do now.. even though I have my warranty my customer care associates asking me to pay 50,000 LKR (approximately 250 USD) to repair this. Please, someone, help me. Seems like this is happening to many people without any reason. 

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‎04-27-2020 08:35 PM in 

Galaxy Note
Join the group bro, check my profile for group details. we will discuss there.
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Samiu94
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‎04-27-2020 08:50 PM in 

Galaxy Note
Did we get any solution from Samsung other then asking us to contact CARE and pay to change the display?
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‎04-27-2020 09:50 PM in 

Galaxy Note
Unfortunately no solution yet, Plz check my profile and join the Telegram group to discuss about the issue.
Samiu94
Active Level 1
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‎04-28-2020 03:06 PM in 

Galaxy Note
can I the telegram link, please as I'm unable to find it in your profile.
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