Original topic:

Samsung Note 8 India July 2020 Update Issue- SIM and IMEI not Detected.

(Topic created on: 07-29-2020 11:19 AM)
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pavan_h
Active Level 3
Options
Galaxy Note

Guys, I just been to Samsung Service Center in Pune and the center's engineer confirmed me with the build issue. He told me he spoke to the head and a new binary will be rolled out at center by today evening. He asked me to come back that time and take the necessary data backup as the phone will be formatted. There was one more guy who faced the same issue and was with me at the center. What's the update from your respective locations? I am now back on my old Nokia to receive call as do not have a 4G spare handset at home. It seems like a lazy employee from Samsung India rolled out an update without verifying or testing it. Also noticed that, IMEI and Baseband version is null. I hope Samsung fixes this issue for free at the center.

15 Comments
Aashish
Expert Level 4
Galaxy Note
Maybe with Smart Switch.
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Galaxy Note
just wait for the solution the case is highly recognized by the Samsung
pavan_h
Active Level 3
Galaxy Note

I hope for some good news tomorrow morning by Samsung on this issue. They should roll out OTA fix only for this.

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LaxmanBalasti
Active Level 1
Galaxy Note

I am also facing the same issue.

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sanjeevdemra
Active Level 1
Galaxy Note

Service Center at Chandigarh is not able to fix. Please support here:

https://twitter.com/SanjeevDemra/status/1288189089968136192

 

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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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