Samsung Note 8 India July 2020 Update Issue- SIM and IMEI not Detected.

[pavan_h]

Guys, I just been to Samsung Service Center in Pune and the center's engineer confirmed me with the build issue. He told me he spoke to the head and a new binary will be rolled out at center by today evening. He asked me to come back that time and take the necessary data backup as the phone will be formatted. There was one more guy who faced the same issue and was with me at the center. What's the update from your respective locations? I am now back on my old Nokia to receive call as do not have a 4G spare handset at home. It seems like a lazy employee from Samsung India rolled out an update without verifying or testing it. Also noticed that, IMEI and Baseband version is null. I hope Samsung fixes this issue for free at the center.

[chitti1998]

when you have installed the update?

[pavan_h]

I installed it yesterday afternoon (28-07-2020)

[chitti1998]

oh ok. wait for another update or message from samsung.

[pavan_h]

Samsung Customer Care on WA told me that few users got resolution to this issue. But, he asked me to wait for call from them.  I visited 3 service centers in Pune nearby and no one is aware of this issue and asked me to wait till a new binary is rolled out. Deadlock kind of situation. I have no idea why Samsung has not reacted to this issue yet promptly.

[chitti1998]

I think they have stopped the update

[adityaprawesh]

they are not even acknowledging the issue yet..

[pavan_h]

Right. Customer care and service center is still clueless. Somehow, one executive from center told me a binary will come in evening to them.

[Aashish]

Stay assured that a fix is in the works.

[pavan_h]

I hope they do an OTA fix as going to service center in this pandemic is risky. But, no idea how will they do it as the phone has no IMEI, not getting registered, etc issues