Original topic:

Samsung Galaxy Note 10 Plus - Notes App Issue

(Topic created on: 02-22-2022 12:37 PM)
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Saleem_Hassan7
Beginner Level 2
Options
Galaxy Note
The screen off memo on Galaxy Note 10 Plus has a minor (but annoying) issue.. every time I detach the pen while the screen is off, the pen animation happens on the left-bottom side while technically it should happen on the right-bottom side of the phone which is the side the pen housing is. Please fix this issue. 
5 Comments
S_Kumar73
Expert Level 5
Galaxy Note
The animation is for Note 20 series and s22 Ultra where they placed the SPen in left side. That's why note 10 users facing this issue.
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Saleem_Hassan7
Beginner Level 2
Galaxy Note
I know that.. but this thing started to happen a week ago only.. it was showing animations on the right side correctly.. don't know what happened and it started to show it on the left side
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S_Kumar73
Expert Level 5
Galaxy Note
Ya, samsung doing modifications and even added this Remote support settings unnecessarily. If we click it ask us to download Samsung Tutor.Screenshot_20220223-220503_Settings_40034_1645634103.jpg
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Saleem_Hassan7
Beginner Level 2
Galaxy Note
I am yet to come across this option on my phone.
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cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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