Original topic:

SPEN disconnected

(Topic created on: 08-02-2021 10:30 PM)
153 Views
p_s_p
Beginner Level 2
Options
Galaxy Note
My SPen is getting disconnected automatically after the recent update. Further SPen is not connecting using any of the SPen Air Options. How do I get this issue fixed
3 Comments
SaikiaManash
Active Level 5
Galaxy Note
Same issue here too..Screenshot_20210803-130636_Air command.jpg
0 Likes
Raj2709
Active Level 3
Galaxy Note
report to customers care center
0 Likes
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes