Note 10+ spen disconnected problem

[SBA2020]

Continuously showing disconnected problem , any solution????

[S_Kumar73]

You have to check is there any damages in SPen. Hope you already did "reset S pen" as shown in the attached screenshot. If not try once. Even it's not connected then its SPen fault. You have to go to service center for physical inspection

[SBA2020]

Try all this same problem

[VRao]

For me it happened once on another note.. A toggle to airplane mode n back fixed it..

[SBA2020]

Ok

[Sanaaz]

It must be s pen problem so s pen will be change

[SBA2020]

I think so

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support