Original topic:

Spen

(Topic created on: 07-25-2021 09:56 AM)
317 Views
nisarg3010
Active Level 6
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Galaxy Note
I'm using note10+ and when I put it on flight mode s-pen got disconnected from phone and its not connecting to phone , I tried resetting s-pen , then resetting settings and in safe mode too its not connecting , plz help if anyone knows the problem
5 Comments
S_Kumar73
Expert Level 5
Galaxy Note
I have no problem with SPen. It works even in flight mode on.
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nisarg3010
Active Level 6
Galaxy Note
In my case there is problem in phone they change spen from another device and still its not connecting but mine connects to other device that means there is problem in phone and now they are saying that change display and motherboard
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SapNAyan
Active Level 7
Galaxy Note
Mosly note10plus have spen issue from june update...still samsung have no solution for it...
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Animaniac
Active Level 4
Galaxy Note
I am facing the same issue. I already rebooted my phone, reseted the spen, and checked the updates regarding the same. Many users are facing the same issue and theres an article about it on sammobile. Apprerantly theres no fix yet. So i guess we should wait for the next security update as last one didnt cover anything.
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