Original topic:

Camera stopped working after latest security patch update in galaxy note 9

(Topic created on: 08-02-2021 09:07 AM)
269 Views
kshitij
Active Level 1
Options
Galaxy Note
After updating my phone with latest update. My camera app stopped working. Front and back both camera are not working with inbuilt camera app. With other apps only back camera is working! 

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Samsung is being pathetic day by day. Kindly resolve this so I can use my phone properly. 
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8 Comments
chitti1998
Expert Level 1
Galaxy Note
Clear data and cache of camera app and check.
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kshitij
Active Level 1
Galaxy Note
I did it already. It starts back camera but after I try to flip cam to selfie it stops again.
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animeshmodi
Expert Level 5
Galaxy Note
Clear data of camera app and try again. If problem persists, visit service centre.
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Galaxy Note
SEEMS LIKE THEY JUST RELEASING UNTESTED SOFTWARE UPDATES TO USERS !
#WakeupSamsung
Galaxy Note
Once reset camera to default settings and try

Also perform reset apps preferences
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kshitij
Active Level 1
Galaxy Note
I did everything. After every reset and data clear only back cam starts working as soon as I flip cam, it stops again.
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chitti1998
Expert Level 1
Galaxy Note
Send feedback complain to samsung through samsung members app.
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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