S23 ultra about 6.1 update

[Ritesh4242]

Hi..

Post updating to 6.1 update On s23 ultra..battery has started draining too fast. Can someone help in this case. Also..any update as to when will another update be there to fix bugs in 6.1 update like AOD.

[Ronkzz]

the reason might be something is backing up in background
most probably Google contacts
apps running in ram
might be Bug with ui6.1

however many users complaining that the battery is draining faster after updating to ui6.1, including me as well

[Gundra]

It will fix in april update..just chill

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close, stop adaptive brightness, stop all background apps, remove unused apps also put unused apps deep sleep or sleep mode, use 60 Hz.refresh rate of display, use dark mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[SamPro]

Is it could be because of the indexing and new OS getting trained for couple of days? I mean the whole community is flooded with same problems.

[Ritesh4242]

Yes all s23 users are experiencing same issues ever since the update. This is first time it has happened and samsung should roll out remedial update ASAP. Update should be for betterment rather than putting users in problem. Samsung should deliver soon.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We want to inform you about the Samsung Members app (Battery Status (Battery life + Battery Capacity).
You can check the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual.

We would like to inform you about the standard charging procedure (charge in one go instead of charging many times as it affects the life span of the battery and battery performance).

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level.
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps.
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support