Original topic:

Pink line issue on screen

(Topic created on: 09-09-2024 10:32 PM)
128 Views
kiss24
Active Level 3
Options
Galaxy Note
Finally Samsung refused to change the screen, this has remained the standard of Samsung.
9 Comments
itsvjsingh
Active Level 1
Galaxy Note
Dont worry you are not alone here there are so many people here who have been declined of the services by samsung. I guess its time to ditch samsung & move to other brands atleast we will not have the expectation of a global brand.

I too faced the same issue.

Samsung **bleep** 😔
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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COLRKSINGH
Beginner Level 2
Galaxy Note
Developed suddenly this pink line about 15 minutes back in my Z fold too
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Ak_Rocks
Active Level 6
Galaxy Note
Try tweet on twitter everyone they will reply
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kiss24
Active Level 3
Galaxy Note
Samsung reply
Dear Mr.

Greetings!

This is in regards to the complaint of your Samsung SM-N986BZNGINS bearing serial number RZCN800720W.

The feedback shared by you regarding the product quality is appreciated. After an extensive research by our

certified technical support engineer, we found that the product has developed a fault during its normal

usage.

Keeping customer satisfaction in mind, we are offering a very cost effective repair for your product. The total

repair cost for your product is Rs.19796 but as a gesture we were providing you the repair at the cost of Rs.14847.

Thus, to conclude, we would not be able to cater to your request for free of cost repair.

Nevertheless, we would like to take this opportunity to thank you for your feedback and to give us any other

opportunity to serve you. Please confirm your decision so that the necessary repair work can be carried out

in your product.

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kiss24
Active Level 3
Galaxy Note
They are not ready to accept that this fault has occurred due to their software update.
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kiss24
Active Level 3
Galaxy Note
Many people's phones worth Rs 1 lakh+ became faulty due to a software update. I think I should go for some legal assistance now.
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juggernautt
Active Level 5
Galaxy Note
d.uck scamsung 😑
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