Regarding pink line issue

[rocketram]

I got a pink line on my samsung galaxy note 20 ultra after updating the security patch of July 2024.can I get a free screen replacement from samsung service centre.

[MR_PRIME · Accepted solution]

You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of member will directly coordinate with you.
He will ask you to submit your snartphone to service centre and they can't refuse. service center will dignose your smartphone and send the report to Samsung. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[Sachin_garg]

I got a pink line on my samsung galaxy note 20 ultra after updating the security patch.can I get a free screen replacement from samsung service centre.

[Sachin_garg]

Its very disappointed after using a flagship device this type of problem i have to faced after update...

[Sachin_garg]

Pls help me out of this

[COLRKSINGH]

GOT THIS PINK LINE I MY SAMSUNG Z FOLD 4, IT APPEARED SUDDENLY TODAY AT ABOUT 2015 HOURS 9TH SEP 2024. HAD A SOFTWARE UPDATE A FEW DAYS BACK DON'T KNOW WHAT TO DO. ANY HELP SAMSUNG CARE??

[COLRKSINGH]

Also what is the meaning of "If phone not in list" what list is being referred to??