Original topic:

Pink line issue on display

(Topic created on: 09-20-2024 10:20 AM)
379 Views
Gulu05
Beginner Level 3
Options
Galaxy Note
I have been facing pink line issue since last week. This pink line automatically poped up on my Galaxy note 20 ultra. After my software update this issue still persists. I have heard from my friends and relatives this is an android issue and they too are facing same issue. Upon going to samsung care they are suggesting display change which would cost 18k in Odisha. 
@samsung- please sugget a feasible solution since this is not customers fault, that we would spend 18k. 

Does anyone else facing this issue? What's the solution to this ? 
5 Comments
Abhishek748
Beginner Level 2
Galaxy Note
Please display shadow problem
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goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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Pallav0024
Active Level 6
Galaxy Note
I had note 20 ultra last year company was giving coupon for the same problem till September end and i had got 53,349/- coupon so i don't know that again samsung gonna help u in any way as last year September was last for the display problem for all the note 20 ultra users
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. So, the chargers are applicable for the repair which will confirmed by their end.

Warm Regards,
Samsung Customer Support

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