Original topic:

Green line

(Topic created on: Monday)
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safvankalathingal
Beginner Level 2
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Galaxy Note
I got display green line issue after September update. And service centres act like one they make software isn't related to them. They just suggest troubleshooting steps which is useless on lines created by this software glitch triggered damages
5 Comments
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy Note
They just replied that you may get service from which country you had purchased only. I had purchased my phone from oman while I was working there now I had shifted back to India. Do we want to go back there to get service for the negligence they made on software patches.
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goodthings
Expert Level 5
Galaxy Note
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that products manufactured in different countries may have variations in specifications, designs, features, and updates.

Additionally, we understand that you have already visited the service center, where they provided you with information regarding the device issue following a physical inspection in accordance with Samsung guidelines. However, whether the overseas product is repairable will be confirmed by the service center.

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 3
Galaxy Note
Samsung service center don't provide free replacement for display better go for other mobile
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