Original topic:

Phone issue

(Topic created on: 05-22-2022 07:55 PM)
321 Views
metafour
Beginner Level 2
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Galaxy Note

My Note 8  stop working yesterday suddenly .Same issue with network. "No Sim card detected" is shown. Unable to open the SIM card manager and phone freezes. I went to the Samsung Care they suggest me to change the motherboard because of IMEI no is crashed. This is not a hardware issue, of course it's an software issue. So most probably it can be fixed via some software. Samsung please fix it as soon as possible. Need urgent support on this.

4 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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niravshroff
Active Level 4
Galaxy Note
I am facing same issue, have you got the solution? Please help if its done
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metafour
Beginner Level 2
Galaxy Note
The phone died eventually
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niravshroff
Active Level 4
Galaxy Note
Is it software or hardware? And died is like not getting turn on even?
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