Original topic:

Background Sound Notification

(Topic created on: 03-17-2026 01:21 AM)
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tydadoo
Active Level 1
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Galaxy Note
I'm facing severe issue with background sound notification on my s23 ultra without any notification on the screen. I've tried everything but to no avail. The background notification sound comes every minute or so whenever the phone is on ringing mode. I'm now compelled to keep phone on vibration. Plx help me with this.. Plz don't suggest factory reset or formating of phone or software update store the service centre. 
4 Comments
tydadoo
Active Level 1
Galaxy Note
*at the service center
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YesImAk
Active Level 7
Galaxy Note
Download nice catch application from good lock it shows every single random notification
tydadoo
Active Level 1
Galaxy Note
Seems I've found the issue after installing the recommended app. Thank you for your quick response...
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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