One ui 4.1 - Black screen issue

[Shnicmcr]

Is anyone facing black screen issue while using Netflix and Amazon prime on Android 12 one ui 4.1  ( Note 10 lite ) ? If yes then can u help to resolve this issue or is it major issue which can be solved only by major update ?

[RahulSRay]

It seems solved since April security update which was released on 20th May...

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sunigolgar]

Just check the Accessibility settings and reset. Problem fixed.

[Sauravtheone]

Help karo kaise thik hoga bro

[Sauravtheone]

Mere A51 mai yahi problem ho rahi hai youtube ko chor ke sare ott app Sirf audio de rhi hai no video