In pure black screen it emit backlight

[guru095]

My Samsung Note 20 has issue recently. When the screen is black in no brightness, there is no issue but in high brightness, it display light and healthy display limit. A white backlight, is there any? way to solve this

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[jefrinshaji]

I have also been facing this issue since a long may update, even the June update hasn't resolved the issue.
Has the issue been resolved for you @guru095 ?