Note 20 ultra display issue after update

[vinayak3112]

Hi. 

After update of samsung note 20 ultra 5G a black line appear on screen, Kindly send update

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[vinayak3112]

Issue not solved pls send previous update

[vinayak3112]

Pls send previous update , not doing anything 🙏

[Ramyasekar]

Hi All,
I am holding Samsung note 20, its been 3 plus years since i am using it..Once after the software update, a white line appears on the screen..I have tried multiple times calling customer care and service centre but never help...I have never expected this worst experience in samsung premium model phones...Even the other product service centre and customer care services are excellent when compared to Samsung..
When I call Samsung service centre, they are asking 15k to change my display...why they are sending a software update like this to make white lines appear on the display..
Many of my colleagues and relatives reported the same issue.How could you rectify this?

[vinayak3112]

Im also facing the same issue