One UI 4.0 Issues

[nrseprnces]

I was prompted to update the software on my phone, Note 10+ 5G, on January 15. Update went fine with no issues. Now, my home button does not work. When I push the home button, it freezes up my phone. HELP!!!! I have tried to clean cache partition, shut phone down and restart, check accessibility options, and nothing is working. As I do one of my jobs from my phone, this is making me crazy. Any help is appreciated.

[pradeepky]

If you think that it's due to software update, then you must report this bug to the developer team, and after that you will receive a stable update.

[nrseprnces]

As this is the first issue I have had, how to I report this to developer team?

[WalkieTechie]

Go to Get Help section of this app ( can be found in the bottom right part when you open this app) then go to Error Report and report your issue there.

[pradeepky]

Click on error report..and then select the problem type....after mention your problem in detail in text box provided

[sidiculous]

Why are you still using the home button and the navigation bar? I think it's high time you switched to gesture controls. It took me a while to get used to, but now I can't live without it. Navigating through apps and menus is a breeze!

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support