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4 weeks ago in
Galaxy Note- Mark as New
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4 weeks ago in
Galaxy NoteIf you still experience the issue after trying another SIM, you can reset your network settings and check if that resolves it. If the problem persists, consider visiting a service center for further assistance.
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3 weeks ago in
Galaxy NotePlease do your research before commenting so. On an average how often do you go to sim manager as a normal user. There are so many posts on the same regarding crashing sim manager , crashing phone settings in Samsung after updates. Samsung fails to even recognize this as an issue. It kills the whole purpose of the phone if you cant open sim manager to switch on your sim card. This is so frustrating and ridiculous bug. Please come up with an update to fix the issue before your samsung customer base realizes that Samsung phone are un reliable
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3 weeks ago in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
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3 weeks ago in
Galaxy Note