So last evening all of a sudden my 2year old note9 went beserk. The screen started lagging, showing discoloration with yellow and green tinting and these horizontal closely spaced black lines showing up on display. At times on unlocking the phone although it makes all sounds and stuff but the screen stays frozen and at times gets pixelated. Tried starting the phone in safe mode, did a factory reset but to no avail. The issue is as it is.
On doing some searching I found that the issue is quite widespread and users across the globe are reporting the same issue being faced by me and some other users here. Which as it turns out is being reported as more of a software issue, post the march update.
Has any one found a permanent solution to this ? What's the Samsung's official take on this ? Couldn't find any except for one where they are asking to take your phone to the service centre.
I also encoutered the discoloration yesterday. I tried rebooting, deleting of cache partition, reset factory setting but none solved the issue.. my note 9 is 2 years old only.. no dent or physical damage..
I tried reading in google play books and the resolution is backed to normal, but when i go back to the menu the discoloration came back.
It's really disappointing.. hope samsung will fix this asap if thru another software update
