Original topic:

about connecting spen

(Topic created on: 12-08-2020 04:45 PM)
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Modasser
Active Level 3
Options
Galaxy Note
My note 9 spen is not connecting...need help to fix this problem
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4 Comments
Dilli
Expert Level 5
Galaxy Note
visit SC if you can, it will not get solved otherwise.
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Modasser
Active Level 3
Galaxy Note
thanks...
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Modasser
Active Level 3
Galaxy Note
did it several times but its not working..i turned off spen remote option for a long time, now when i tried to turn it on agin its not working. I also checked my spen in another hand set, it works on that device perfectly. can u assist me to solve this problem?
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