Original topic:

Note 9 Issues

(Topic created on: 02-03-2019 10:36 AM)
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TwinkleBaba
Active Level 2
Options
Galaxy Note
After the latest update the two following issues appear.
1. The Secure Folder when opened and closed causes the sensitivity of the screen while pulling down from top to see the shortcuts,  fails to open up at times.
2. While using camera, when zooming, the phone vibrates interfering with the picture and causes image to appear like wave.
3. Battery heats up and discharges fast.
4. The sensitivity of touch has been a little lesser.
Is there any remedy to these issues?
Thx.
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5 Comments
SHADOW1
Active Level 9
Galaxy Note
reset your device
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TwinkleBaba
Active Level 2
Galaxy Note
done that already
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vinayshah
Active Level 10
Galaxy Note
visit service centre
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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naveennigam
Active Level 6
Galaxy Note
nice post
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