Original topic:

Note 20 update issues

(Topic created on: 11-13-2022 09:15 AM)
163 Views
GVRANA
Active Level 3
Options
Galaxy Note
There is no security patch update no UI update for note 20 after 1st July 2022 Why and you will say Android 13 rolled out in India for note 20 and note 20 ultra 
What a joke 
13 Comments
VinodSolanke
Active Level 4
Galaxy Note
Update in service center
0 Likes
cs_member8
Moderator
Moderator
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Galaxy Note


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We'd like to inform you that your device is eligible for Android 13 in December 2022. Depending on the model and country or network operator, supported functions and schedules may change. We request you to please check your updates section from time to time.

We would like to inform you that Samsung releases monthly, quarterly, and biannual firmware security updates on selected Samsung devices. Your device falls under monthly Security Updates, which means your device will receive every month security updates every year.

If your issue will be not resolved, please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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GVRANA
Active Level 3
Galaxy Note
I have checked the update but last July there is no security patch update
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We'd like to inform you that your device is eligible for Android 13 in December 2022. Depending on the model and country or network operator, supported functions and schedules may change. We request you to please check your updates section from time to time.

We would like to inform you that Samsung releases monthly, quarterly, and biannual firmware security updates on selected Samsung devices. Your device falls under monthly Security Updates, which means your device will receive every month security updates every year.

If your issue will be not resolved, please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes