Original topic:

Note 10 lite poor video quality

(Topic created on: 06-07-2020 08:15 PM)
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mhtsnh
Active Level 2
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Galaxy Note
Getting very hazy and grainy screen while recording videos. Also the picture quality is coming out as extremely poor with my new Note 10 Lite. Anyone has any ideas
3 Comments
Anonymous
Not applicable
Galaxy Note
bro please clear data and cache of camera app once then check ...camera and factory camera from system app section
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mhtsnh
Active Level 2
Galaxy Note
ok.. Tried. still there video in telephoto looks pathetic
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

 

1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

2. Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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