Original topic:

Not Getting 5g Network

(Topic created on: 05-23-2023 02:02 PM)
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Ramky2683
Beginner Level 3
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Galaxy Note
Hi...im not Getting 5g Network....jio....Model - Note 20 Ultra 5g

Samsung Galaxy Note 20 Ultra is not supporting jio 5G network , what should be done to overcome this problem? Other mobile phones which we get for Rs.10000 have 5G network but in this phone I am not getting 5G network. I have paid Rs.1,05,000 for purchasing this phone if I don't get 5G services in this phone then what shall I do ? 
 
 
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8 Comments
AMARSINGBHAI
Active Level 1
Galaxy Note
My mobile phone s20+ not working 5g
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Sáyân15
Expert Level 5
Galaxy Note
Samsung clearly stated that Note 20 Ultra is not compatible with Standalone 5G networks...
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Customer,

This refers to your query regarding Samsung Note 20 Ultra related to 5G service with Jio SIM.

We are working on a Software Update solution to enable access to standalone 5G services. Software update schedule will be communicated accordingly.

We assure you of our best services.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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RoroZoro
Active Level 3
Galaxy Note
It wont turn it into 5g
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RoroZoro
Active Level 3
Galaxy Note
Seriously dont know why people suggest this
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Prince1002
Active Level 5
Galaxy Note
Update ur software Jio 5g is available now
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