Network issue

[Bhagatpnv]

When I reach other end of the city (Hyderabad), sometimes I'm not able to receive calls or make calls and sometimes not able to connect internet on my Note 9. I have to go offline and reconnect, to resolve the issue. Is that a network issue or mobile problem?

[Ehsank]

i guess this is network issue

[veer]

network issue

[Bhagatpnv]

I'm using Airtel. Anyone faced this issue?

[Dilli]

It is clearly a network tower issue in that location.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support