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01-12-2021 04:58 PM in
Galaxy Note- Mark as New
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01-12-2021 05:07 PM (Last edited 01-12-2021 05:07 PM ) in
Galaxy Notebut still try factory resetting it.. that may solve some issues if it's related to your phone.
if you can then compare it to other mobile
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01-14-2021 11:01 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "network" issue please follow below given steps:
1. Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.
2. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-13-2021 07:55 AM in
Galaxy NoteI am facing the same problem, and also cannot call while wifi Hotspot is active. I have checked with my one plus 7,it works very well
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06-05-2021 09:30 AM in
Galaxy Note- Mark as New
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08-22-2021 03:31 AM in
Galaxy NoteSame Problem with my Note 10 plus. Service center confused. Am fed up and regret buying this phone. Am using samsung since 15 yrs now but this one is most regret part.
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07-21-2021 12:33 PM in
Galaxy NoteI've same problem with my device literally I've done everything but its not of any use.
is this is company's fault
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08-19-2021 07:54 AM in
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09-29-2021 09:51 PM in
Galaxy Note- Mark as New
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10-30-2021 09:41 PM in
Galaxy NoteMy iphone which is 3 years old gets better signal than my new Note 10 plus.