bunnu9872
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Galaxy Note
I have updated my Note 10 plus mobile with recent software update on last Friday. From Saturday onwards I'm having issues with games. I'm having frame drop/stuttering issues while playing PES2021. Guys please help me.
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Technology4U
Active Level 4
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Galaxy Note
Did u reset the device after the update
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bunnu9872
Active Level 1
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Galaxy Note
Yes I restarted many times, but I'm still facing the issue
Technology4U
Active Level 4
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Galaxy Note
Then defenately this is software issue wait for the next update..and don't forget to report the issue in samsung app
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bunnu9872
Active Level 1
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Galaxy Note
Please tell me how to report this issue
Technology4U
Active Level 4
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Galaxy Note
Open samsung member app in below of your page there is an option HELP click on that and scroll down u see feedback option i feedback section error report option is there click on that it ask device storage permission give yes to all then it collects all errors and upload it
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bunnu9872
Active Level 1
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Galaxy Note
Thanks for your inputs.
My last doubt is I don't have any errors. Only thing is frame drop/stuttering issue. Will the error report capture this issue ?
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Technology4U
Active Level 4
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Galaxy Note
Yes it is also an software error, if u send this report samsung will look into this matter if the problem solves they will do changes in further update..
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Technology4U
Active Level 4
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Galaxy Note
Check this u can report in this method also..

Screenshot_20210412-173157_Samsung Members_38522.jpg

Screenshot_20210412-173143_Samsung Members_38520.jpg

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bunnu9872
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Galaxy Note
So can I use screen recording for this ?
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