Original topic:

Issue in Samsung galaxy note 10 lite

(Topic created on: 08-22-2022 11:01 PM)
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SuvankarCH
Beginner Level 2
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Galaxy Note
After getting update of 18:08:22 my galaxy note 10 lite automatically getting restart 2-3 time in a day it's a software bug please kindly fix it by giving a new update.
5 Comments
waje
Active Level 3
Galaxy Note
Only way you have to factory reset then re upload software it should work try once
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RPGunner
Active Level 5
Galaxy Note
Yes even I'm facing same issue in my Note 10 lite. It's a software bug. There's no need to factory reset? Is it a joke to factory reset everytime and stand to lose all the important info on phone?
Either go To service centre and reinstall the software or wait for September update.
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dexterrr
Active Level 3
Galaxy Note
I also have note 10 lite, but i am not facing any such issue.
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dexterrr
Active Level 3
Galaxy Note
Go to nearest service centre
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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