Original topic:

[ISSUE] Major Display Issue on Galaxy Note 9

(Topic created on: 05-12-2020 10:52 PM)
421 Views
abhishek1989
Active Level 3
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Galaxy Note
Hello, 

March 2020 software update is causing major display issues on some Galaxy Note 9 devices. 



image

I have tried Factory Reset, but the issue seems to be major. Please let me know if you guys are facing the same issue as I have mentioned above links as we have to wait untill Samsung fixes this issue over the software patch ASAP. 

Thank you 


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18 Comments
Anonymous
Not applicable
Galaxy Note
yes it's happening
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Pavan111
Active Level 4
Galaxy Note
all of those affected by this, should tweet to samsung tagging major YouTube reviewers & tech pages. otherwise we would just be the fools here loosing our money for a display change.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

As you have performed factory reset and that too didnt resolve your issue. We would request you to, kindly send us the error log file using Samsung member application by mentioned path. Open Samsung member app>Get Help>send feedback>Error reports>attach log file


Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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abhishek1989
Active Level 3
Galaxy Note
https://www.getdroidtips.com/galaxy-note-9-screen-discoloring-issue/

Please refer the following link for more info.

I'm facing the same issue.
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abhishek1989
Active Level 3
Galaxy Note
Please refer the images attached.
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Abhishek1185
Beginner Level 3
Galaxy Note
I am facing the same issue since the March update on my Note 9. seriously feeling cheated that Samsung does not even acknowledge the problem
chaitanyakale
Active Level 1
Galaxy Note

Samsung seems to have known about this issue for long. Facing the same issue since last week or so. I could find that it was reported in November 2019 at least, unlikely to be a software issue. Software update may have expedited it for normal users.  https://www.youtube.com/watch?v=6L9MQb0KOqw

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Galaxy Note
Facing same issue....
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Galaxy Note
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