Original topic:

Help for resolving error issue

(Topic created on: 07-07-2023 10:27 PM)
309 Views
surensbs
Active Level 1
Options
Galaxy Note
I changed the battery from Samsung authorized service centre in india. The diagnostic check still shows as " weak" battery. I am told by Samsung india that since my mobile is from overseas they cannot load software to resolve this issue..
Hope you can help soon

Rgds
Surendran

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5 Comments
Rahul_Rajput
Active Level 6
Galaxy Note
what's about battery backup?
0 Likes
SKV-F235G
Expert Level 2
Galaxy Note
This battery checker is full of bugs don't trust it's a scam
0 Likes
surensbs
Active Level 1
Galaxy Note
Ok
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surensbs
Active Level 1
Galaxy Note
Giving 1 day max back up
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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