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07-29-2020 05:05 PM in
Galaxy NoteYesterday, I have received July 2020 security patch for my Note8 and I have installed the same. When the device is rebooted, I see lot of basic issues which made my Note8 not usable at all.
1. SIM Card is not detected by the device.
2. SIM Card Manager app is not launching.
3. IMEI number is not shown
4. None of the Samsung apps are working (Members, Galaxy Store etc.)
5. Software Update function fails with some unknown error.
I am planning to visit any service center since the issue is introduced by Samsung, the responsibility of resolving the issue also lies with Samsung. I am waiting for the resolution patch eagerly so that I can use my Note8. I hope Samsung will fix the issue and prevent such issues in the future.
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07-29-2020 07:09 PM in
Galaxy Note- Mark as New
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07-31-2020 08:03 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
